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This certificate program is currently under review. New registrations are no longer accepted. For more information, please contact:

Business Communications

Certificate of Accomplishment | 95511

Program Overview

This certificate is designed for experienced professionals, those already in the field who wish to improve their communication skills, and individuals interested in entering the business environment. In today's business world, effective communication is vital to success: yours and your organizations. Successful managers communicate clearly, accurately and effectively.

Poor communication skills, on the other hand, often restrict otherwise talented people from getting ahead in the business world. This certificate is designed to provide you with the skills needed to become an effective communicator. You will develop and enhance your written, verbal and interpersonal communication skills as well as your presentation techniques to ensure success in any business environment.

The certificate requires the successful completion of six online courses. All classes are online providing students with flexibility in their learning.

Additional Information

Students who have completed WRIT 200 or ESOL 200 will be exempted from COM 101. 

Completion of COM 123 and COM 129 will also count towards the course requirements of the Writing for Professionals Certificate.

Courses in this certificate do not qualify for English or General Elective credit in diploma/degree programs.


Quick-Look Availability Scheduler

Use the Quick-Look Availability Scheduler to see available courses in a calendar view and plan towards achieving your certificate.

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Course Name 2023/2024 Academic Year 2024/2025 Academic Year
Compulsory Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr
COM 101: Effective Business Writing
COM 102: Intro to Intercultural Comm
COM 123: Report and Proposal Writing
COM 127: Organizational Business Comm
COM 129: Grammar and Style for Professional and Workplace Writing
COM 131: Interpersonal Comm (Online)

Compulsory Courses

COM 101 Effective Business Writing
This course is designed to significantly improve the business writing skills of individuals entering or currently in the workforce. Students will learn how to select and organize pertinent information according to purpose and audience and will practice presenting their ideas clearly, precisely, and effectively in various written formats. COM 101 begins with a brief review of grammar and proceeds to style and organization, the writing of letters, memos, e-mails, and format reports. It concludes with an introduction to the writing of longer documents such as formal reports. The focus of the course is on developing writing strategies that will make significant improvements to a participant’s professional writing.


COM 102 Intro to Intercultural Comm
Students learn the definition of culture and are introduced to inter-cultural communication theories (e.g. differences in gestures, personal spaces and customs). By identifying intercultural issues in North American society, the course will discuss how these theories can be applied to our daily lives and how we can respect and understand each other. The main objective of this course is that students will feel comfortable in communicating with people from different origins. As part of the course, students will communicate with people from other cultures electronically and in person. This course will be of interest to workers in health, education, human service and business as well as those people who just want to communicate more effectively with those from other cultures.


COM 123 Report and Proposal Writing
Clear, well-planned and crafted reports and proposals get better results. In many ways, they also communicate the strengths of the enterprise, not only in the words chosen, but the very structure and organization of the document. Whether you are trying to respond to a business opportunity, communicate progress on an important project or share your ideas with others, the structure, style and expression of your report or proposal can be a major factor in achieving your goals. Report and Proposal Writing is designed to provide individuals with the skills they need to improve the planning, structuring and formatting of formal and informal reports and proposals.


COM 127 Organizational Business Comm
This course provides an overview of important communication concepts and skills required in business. Topics covered include writing clear reports and documentation, making effective presentations, fostering interpersonal skills, models of communication, speaking skills, using visuals, formal reports, specialized business correspondence, effective listening, diverse workplaces and multiculturalism. Both COM. 127 and COM. 022 Effective Presentations are courses offered in the Business Communications Certificate. Students have the option to complete one of these courses in order to fulfill the requirements of this certificate. COM. 127 is only offered online whereas COM. 022 is only offered in class.


COM 129 Grammar and Style for Professional and Workplace Writing
Grammar and Style for Professional and Workplace Writing provides students with theoretical and practical knowledge of the editing and proofreading process, as well as a variety of writing styles. Students will begin by learning how to recognize and correct errors in accordance with accepted Canadian standards. Then, students will apply this knowledge while proofreading and editing their own, and others', writing. Students will analyze the styles used in examples of business, academic and narrative writing, in order to understand when and how to use each style. As part of this unit, students will also learn how writing differs according to platform (ie. the web versus print), purpose, and audience. As students work to produce stylistically and grammatically correct writing, they will be given opportunities to work in collaboration with their peers, which reflects the experience of working as part of a writing or editing team to help produce acceptable manuscripts and professional documents. Potential editors and writers, working professionals and students will benefit from the practical writing, editing and teaming skills they will learn in this course.


COM 131 Interpersonal Comm (Online)
Interpersonal communication might be thought of as the primary building block for other communication contexts. It begins where all human, social phenomena begin, with the self. It continues as an ongoing process of sharing meanings with others. It is important for group communication and organizational communication. Interpersonal communication is an immediately useful course because it is a process in which we constantly participate. We need only go about our daily lives to encounter countless opportunities to apply the concepts of the course. When students look ?out there? for what is discussed in class, they will find it everywhere. Both COM. 131 and COM. 025 - Interpersonal Communications are courses offered in the Business Communications Certificate . Students have the option to complete one of these courses in order to fulfill the requirements of this certificate. COM. 131 is only offered online, whereas COM. 025 is only offered in-class.


Contact Us

Humber Continuous Professional Learning Liberal Arts & Sciences
416.675.6622 ext. 4554

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