Key Figures
2 hours per workshop
Interactive and practical approach
Workshops
Incorporating Technology in your Classroom
In this workshop, our educational technology specialists will introduce you to a variety of innovative digital tools to increase student participation and engagement, and to solicit feedback from your class. These tools can add polling, engagement with multi-media lessons, mind mapping and more to your lessons. Join us to discover, play and practice with robust and innovative tools such as Flipgrid, EdPuzzle, Mentimeter, Padlet, H5P, Kahoot and PollEverywhere that you can incorporate into your teaching. We will experience the tools from the student perspective, learn about their functionalities and applications, and share ideas about how to incorporate these tools into your face-to-face, hybrid or online courses in meaningful ways.
Negotiation Skills and Strategies for Professionals
The ability to negotiate with customers, colleagues, investors, and suppliers is a vital skill for professionals. This course will help you rethink negotiation as a problem-solving tool and a key to getting ahead in the workplace, resolving conflicts, and creating value in contracts. We will coach you on leveraging the best negotiation approach and the art of bargaining based on your personality traits and the elements of negotiation.
The Art of Storytelling
Storytelling is an extraordinary way of communication to capture the audience’s attention. Learning how to use storytelling strategically is effective not only for marketing and PR officer but also for anyone who must regularly communicate with others as part of their jobs, including executives, team leaders, salespeople, teachers, researchers…. This workshop will introduce narrative techniques and tools to bring your vision to life and shape your idea into a story that influences. Join us in this workshop to elevate your conversation, improve the impact of your communications and influence decisions and their ability to engage, persuade, and inspire others.
Conflict Management for Professionals
Wherever two or more people come together, there is bound to be conflict. Equipping yourself with skills and techniques to resolve conflict with customer and co-workers can lead to higher productivity and a stress-free workplace. The workshop will introduce strategies and skills to constructively address conflicts between individuals and within organizations. You will practice appropriate communication tactics when dealing with conflict as well as strategies of conflict management to yield positive resolutions.
Skills and Strategies for Customer Services Success
Sharpening customer services skills are beneficial for every professional, at every level from any discipline even though you don’t have an outward-facing job. Our workshop offers essential skills and knowledge required to build customer satisfaction and meet customer requirements more efficiently. You will learn how to understand customer’s expectations, use effective communication tactics, knock down the barriers and deal with difficult situations.
Writing Killer Content for Social Media
Words are powerful and used wisely, they can move mountains. This workshop introduces the principles of online writing, content management and search engine optimization (SEO) for the purposes of writing for businesses, not-for-profits and other organizations. Students will practice with current technologies to maximize the impact of the messages through conversation and connection with their audience. They also learn how to repurpose content for different audiences on a variety of online platforms.